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Frequently Asked Questions about Smart Home System

Recently, people often ask about some difficult and miscellaneous diseases of smart home, so we have compiled some solutions to difficulties or questions encountered in system installation and use, and learn together with everyone.


1.If the smart host is connected via the network, should there be a lot of network cable interfaces?

Answer: The host is connected to the router through a wired network, but the host and each terminal device are all connected by a wireless network, so you only need to leave a network interface for the smart home control host, which can be directly connected to the router.

2.  Should the timing control function of the system be set when the system is installed, or set by yourself when it is used?

Answer: The timing control function of the smart home system is completely set by the user. The current setting interface is very simple and user-friendly. Usually, you only need to tick and select the time to complete the setting. The timer function is set once, and it will be executed periodically, the same as setting a mobile phone alarm clock. If you don’t know how to use it at first, please ask the manufacturer of the product to demonstrate.

3. How much does it cost to configure a complete set of smart home systems and equipment?

Answer: The specific cost is related to the user's house structure, wiring installation and the number of optional accessories. If it is the simplest control of lighting, TV, air conditioner, audio and other equipment, it is basically a host plus an infrared transponder and the cost of several control panels. At present, many smart home companies have launched whole-house smart home system products. Buying a whole set should have corresponding discounts.

4. Is the manufacturer responsible for the installation of smart home system products?

Answer: Generally speaking, the manufacturer is responsible for providing all installations, and the on-site installation engineer can guide the comprehensive usage method.

5. If there are several air conditioners and TV sets at home, how do you know which one you want to control? Is it all on or all off as soon as it is opened?

Answer: The host of the smart home system is digital, and each device has a unique address code for identification and control. Even if there are 10 air conditioners in the home, there will be no control confusion. On the control panel or other control terminals It will be clearly stated.

6. If you have already installed curtains in your home and now install smart electric curtains, do you have to change the track?

Answer: You can install a dedicated electric curtain track under the original track, or remove the original curtain rod. The track installation of the electric curtain is also very simple. It can be fixed by the screw on the top, and the motor is directly buckled on the track vertically and hidden in the corner.

7. If the switch panel is replaced with a wireless smart panel, can it be used as an ordinary switch?

Answer: It is absolutely possible. Moreover, if the replaced wireless smart panel is touch-type, it usually has a luminous function at night, which is more convenient and more high-grade. Not only can it be controlled by mobile phones and computers daily, but the manual operation mode is also applicable, and the elderly can also be simple learn.

8. Where should the smart home host be installed in the home?

Answer: The host can be installed anywhere, as long as there is a network cable. If the host uses GSM function and you want to place the host in a metal and completely enclosed space, you must use the GSM external extension antenna and place the GSM antenna out of the closed space.

9. If it is a villa or a house with multiple floors, do I need to install any additional equipment?

Answer: If the villa floor has 2, 3 or 4 floors, generally there is no need to add a signal repeater, unless there are special circumstances (such as signal blind areas), then a signal repeater needs to be installed.

10. Do I have to use a broadband network at home to install a smart home system?

Answer: If you have a broadband network at home, you can control the electrical equipment at home from anywhere, because the host can connect to the Internet. If there is no broadband network at home, it can only be used to control electrical equipment at home.

​Frequently Asked Questions about Smart Home System: About Us
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